Billing & Pricing
Monthly cycles, transparent per-unit pricing, and a 3-day money-back guarantee on first purchase. For live prices on every plan, see shifter.io/pricing.
How billing works
Section titled “How billing works”- Subscription
- Plans bill monthly. The cycle starts on your activation date and renews automatically until you cancel.
- Credits & bandwidth
- Residential Proxies meter per GB. ISP Proxies are priced per IP. Scraping APIs meter per credit consumed.
- Overage from wallet
- When you exhaust a bandwidth plan, overage is auto-billed from your wallet at the same per-GB rate. Top up to keep requests flowing.
- Upgrade & downgrade
- Upgrades take effect immediately, prorated against your remaining unused bandwidth. Downgrades start at the next cycle.
Payment methods
Section titled “Payment methods”Credit cards
Visa, Mastercard, Amex, Discover
Cryptocurrency
USDT and USDC on Ethereum or BNB Smart Chain
PayPal
Available in eligible regions
Wire transfer
Enterprise plans only
Refunds
Section titled “Refunds”3-day money-back guarantee
✓Within 72 hours of your first purchase
✓Residential Proxies: full refund up to 1 GB used; after that, we refund the unused part
✓ISP Proxies: full refund
Request through live chat in the panel with your invoice ID.
Invoices
Section titled “Invoices”Invoices are generated automatically after each payment and emailed to the address on your billing profile. You can also download any invoice from the Billing tab in the panel.
Cancelling
Section titled “Cancelling”Cancel any plan at any time from the panel. Active services remain available until the end of the current billing cycle — no proration on cancellation.
Promo codes
Section titled “Promo codes”Apply promo codes at checkout. If you received a code after signing up, paste it in Billing → Apply Code in the panel.
Related
Section titled “Related” Pricing Live pricing for all products.
Support Reach out for billing issues we haven't covered.
Contact support Live chat for invoice and refund questions.